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Corporate Leadership

Corporate Leadership

Our high-performance Executive Leadership team delivers results every day, every month and year to date earning acclaim and award from our client partners and the industry. With clear vision and accountability, high quality services, and innovative processes – we build strong relationships and create operational excellence!!

Travis Bowley
Travis BowleyChief Executive OfficerManaging Partner
Travis Bowley
Travis BowleyChief Executive OfficerManaging Partner
A lifelong entrepreneur, CEO and a Founder of Empereon Marketing, LLC. With substantial experience in the consumer contact industry, he founded Empereon in 1997 and led the acquisition of Constar Financial Services, LLC in 2010. Read more...

Bryan McRoberts
Bryan McRoberts Chief Information Systems OfficerFounding Partner
Bryan McRoberts
Bryan McRoberts Chief Information Systems OfficerFounding Partner
As Chief Information Systems Officer and co-Founder of the Company, Brian is responsible for information technology and computer systems in support of the Company’s strategic goals and compliance activities. He coordinates planning, implementing, and monitoring of the compliance programs. Read more...

Lisanne Hewel
Lisanne HewelCorporate Training OfficerFounding Partner
Lisanne Hewel
Lisanne HewelCorporate Training OfficerFounding Partner
As Corporate Training Officer and co-Founder of the Company, Lisanne brings executive experience in contact-to-contact services, with a focus on sales, training, and motivation. Lisanne is responsible for employee training and development. Read more...


Steve Hayes
Steve HayesChief Financial Officer
Steve Hayes
Steve HayesChief Financial Officer
With over 30 years of management experience in leading Finance and Operational departments for rapidly growing organizations, Steve is responsible for directing the Company’s finance, accounting, planning, legal, risk, payroll, and human resource functions. Read more...


Toby Parrish
Toby ParrishSenior Vice PresidentOperations
Toby Parrish
Toby ParrishSenior Vice PresidentOperations
With more than 27 years of executive leadership and management experience, Toby brings a solid track record of success in the BPO Industry to Empereon. As Senior Vice President for the Company, and Head of Global Operations. Read more...

Yvonne Torrijos
Yvonne TorrijosChief Marketing Officer
Yvonne Torrijos
Yvonne TorrijosChief Marketing Officer
As Chief Marketing Officer for Empereon and Constar, Yvonne joined the Company in 2010. As CMO, she is responsible for developing marketing and sales strategies. Read more...

Don Christiano
Don Christiano Senior Vice PresidentOperations
Don Christiano
Don Christiano Senior Vice PresidentOperations
Don joined Empereon Marketing, LLC in 2000. He was tasked with expanding domestic site operations. His initial responsibility was the opening of the Las Cruces, New Mexico site, which became the model for future growth. Read more...

Johnathan W. Long
Johnathan W. LongVice PresidentU.S. Operations
Johnathan W. Long
Johnathan W. LongVice PresidentU.S. Operations
While in college, Johnathan began his Empereon career as a call center agent in the New Mexico center. With his talented nature, coupled with his drive for success and perfection, he rapidly assumed increasing responsibility. Read more...

Joe Lustek
Joe LustekVice PresidentConstar Operations Management
Joe Lustek
Joe LustekVice PresidentConstar Operations Management
Joe is a talented and accomplished industry executive of more than thirty years, with a proven background of successful asset recovery operations. He has also provided important leadership in the Company’s successful transition. Read more...

Gary Dickerson
Gary DickersonVice President of IT
Gary Dickerson
Gary DickersonVice President of IT
As Vice President of Information Technology, Gary joined Empereon in 2006 and today is responsible for overseeing all aspects of information technology and security for the enterprise. Read more...

Kimberly (Kim) Urick
Kimberly (Kim) UrickVice PresidentHuman Resources
Kimberly (Kim) Urick
Kimberly (Kim) UrickVice PresidentHuman Resources
As Vice President of Human Resources, Kim is responsible for developing and implementing the Company’s human resources plan for staffing at all levels, talent management, leadership development, compensation and benefits. Read more...

Founded in 1997, Empereon Marketing, LLC is a leading provider of contact center solutions specializing in multi-media, multi-channel, and customer-centric interactions.

Our high-performance Executive Leadership team delivers results every day, every month and year to date earning acclaim and award from our client partners and the industry.
With clear vision and accountability, high quality services, and innovative processes.

Compliance Platform

Designed to mitigate risk our Comprehensive Compliance platform encompassesDesigned to mitigate risk, our Comprehensive Compliance platform encompasses a broad range of leading compliance solutions implemented to meet the demands of regulatory oversight, consumer expectations, client requirements, and CFPB overview.

Diversity

mission provide customer interaction solutionsEmpereon-Constar is committed to creating a diverse and inclusive environment where all people are valued and respected. Embracing diversity and inclusion represents an essential dimension of our company core values.

Our Mission

spectrum consumer service accountsOur mission is to “provide end to end customer interaction solutions” across the whole spectrum of consumer service and accounts receivable management for varied and multiple industries always delivering quality service to our partners.

Empereon-Constar is relocating its corporate headquarters to the Corporate Center building
in Phoenix: The 54,000 square foot space will house the Empereon-Constar Senior Leadership team and a new Constar Operations Center with 600 seats.

Empereon-Constar is relocating its corporate headquarters to the Corporate Center building
in Phoenix: The 54,000 square foot space will house the Empereon-Constar Senior Leadership team and a new Constar Operations Center with 600 seats.

Empereon-Constar is relocating its corporate headquarters to the Corporate Center building
in Phoenix: The 54,000 square foot space will house the Empereon-Constar Senior Leadership team and a new Constar Operations Center with 600 seats.

Whatever your challenge
We have the solution.

+1(602)889-3655

Building strong client partnerships by consistently delivering outstanding service

Strategic Locations

We deliver Global Support for the “Clients Changing Business Needs” through 10 strategically located bases.

Empereon Constar Centers ExcellenceGlobal Headquarters:
10400 N.25th Ave., Ste.100 Phoenix, AZ 85021 | Ph: +1(602)889-3655

Empereon Constar Centers ExcellenceConstar Operations Center:
10400 N.25th Ave., Ste.100 Phoenix, AZ 85021 | Ph: +1(602)889-3655

Empereon Constar Centers ExcellenceEmpereon Data Operations Center:
3131 S Vaughn Way, Suite 225, Aurora CO 80014 | Ph: +1(303)337-6077

Empereon Constar Centers ExcellenceEmpereon International / Constar International
Otay Office Park, Blvd Agua Caliente 4558, TE-2 Tijuana, Mexico
         Ph: +1(858)427-8500

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