Corporate Leadership

Our high-performance Executive Leadership team delivers results every day, every month and year to date earning acclaim and award from our client partners and the industry. With clear vision and accountability, high quality services, and innovative processes – we build strong relationships and create operational excellence!!

Travis BowleyChief Executive OfficerManaging Partner

A lifelong entrepreneur, CEO and a Founder of Empereon Marketing, LLC. With substantial experience in the consumer contact industry, he founded Empereon in 1997 and led the acquisition of Constar Financial Services, LLC in 2010. Read more...

Bryan McRoberts Chief Information Systems OfficerFounding Partner

As Chief Information Systems Officer and co-Founder of the Company, Brian is responsible for information technology and computer systems in support of the Company’s strategic goals and compliance activities. He coordinates planning, implementing, and monitoring of the compliance programs. Read more...

Lisanne HewelCorporate Training OfficerFounding Partner

As Corporate Training Officer and co-Founder of the Company, Lisanne brings executive experience in contact-to-contact services, with a focus on sales, training, and motivation. Lisanne is responsible for employee training and development. Read more...

Steve HayesChief Financial Officer

With over 30 years of management experience in leading Finance and Operational departments for rapidly growing organizations, Steve is responsible for directing the Company’s finance, accounting, planning, legal, risk, payroll, and human resource functions. Read more...

Toby ParrishSenior Vice PresidentOperations

With more than 27 years of executive leadership and management experience, Toby brings a solid track record of success in the BPO Industry to Empereon. As Senior Vice President for the Company, and Head of Global Operations. Read more...

Yvonne TorrijosChief Marketing Officer

As Chief Marketing Officer for Empereon and Constar, Yvonne joined the Company in 2010. As CMO, she is responsible for developing marketing and sales strategies. Read more...

Don Christiano Senior Vice PresidentOperations

Don joined Empereon Marketing, LLC in 2000. He was tasked with expanding domestic site operations. His initial responsibility was the opening of the Las Cruces, New Mexico site, which became the model for future growth. Read more...

Johnathan W. LongVice PresidentU.S. Operations

While in college, Johnathan began his Empereon career as a call center agent in the New Mexico center. With his talented nature, coupled with his drive for success and perfection, he rapidly assumed increasing responsibility. Read more...

Joe LustekVice PresidentConstar Operations Management

Joe is a talented and accomplished industry executive of more than thirty years, with a proven background of successful asset recovery operations. He has also provided important leadership in the Company’s successful transition. Read more...

Gary DickersonVice President of IT

As Vice President of Information Technology, Gary joined Empereon in 2006 and today is responsible for overseeing all aspects of information technology and security for the enterprise. Read more...

Kimberly (Kim) UrickVice PresidentHuman Resources

As Vice President of Human Resources, Kim is responsible for developing and implementing the Company’s human resources plan for staffing at all levels, talent management, leadership development, compensation and benefits. Read more...

Compliance Platform

Designed to mitigate risk our Comprehensive Compliance platform encompasses Designed to mitigate risk, our Comprehensive Compliance platform encompasses a broad range of leading compliance solutions implemented to meet the demands of regulatory oversight, consumer expectations, client requirements, and CFPB overview.

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Diversity

mission provide customer interaction solutions Empereon-Constar is committed to creating a diverse and inclusive environment where all people are valued and respected. Embracing diversity and inclusion represents an essential dimension of our company core values.

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Our Mission

spectrum consumer service accounts Our mission is to “provide end to end customer interaction solutions” across the whole spectrum of consumer service and accounts receivable management for varied and multiple industries always delivering quality service to our partners.

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