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Joe Lustek

Joe Lustek

Vice President, Constar Operations Management

Joe is a talented and accomplished industry executive of more than thirty years, with a proven background of successful asset recovery operations. He has also provided important leadership in the Company’s successful transition from a traditional asset recover/collections model to a contemporary BPO approach.

Professional Management, Development, Growth and Leadership

A seasoned professional in management, development, growth and leadership of personnel, Joe’s responsibilities include motivating employees, driving increased profits, and ensuring the business operates within the core values of the Company.

Joe was recruited to build, develop and lead the operations infrastructure of Constar Financial Services. He was tasked with defining an operational strategic plan to facilitate Constar’s growth to a national leader in the risk, customer care, collections and accounts receivable management industry for a wide and diverse Fortune 500 client base.

Over the last 8 years Joe developed and implemented a customer servicing and collections platform that provides the full range of consumer end-to-end contact services, from account origination thorough the full life-cycle of a consumer account.

Joe and his team deliver competitive performance results month- over-month, creating a Company client tenure track that ranks among the industry highest at over eight years. Under his operational leadership, both revenue and profitability have increased rapidly year-over-year.

Prior to Constar, Joe worked in senior management and collections operations roles for national ARM leaders, AMO Recoveries, OSI Collection Services, and other notable collections. He has managed hundreds of agents and led core operations management teams simultaneously for both U.S. domestic and near shore operation sites.

Strategic Locations

We deliver Global Support for the “Clients Changing Business Needs” through 10 strategically located bases.

Empereon Constar Centers ExcellenceGlobal Headquarters:
10400 N.25th Ave., Ste.100 Phoenix, AZ 85021 | Ph: +1(602)889-3655

Empereon Constar Centers ExcellenceConstar Operations Center:
10400 N.25th Ave., Ste.100 Phoenix, AZ 85021 | Ph: +1(602)889-3655

Empereon Constar Centers ExcellenceEmpereon Data Operations Center:
3131 S Vaughn Way, Suite 225, Aurora CO 80014 | Ph: +1(303)337-6077

Empereon Constar Centers ExcellenceEmpereon International / Constar International
Otay Office Park, Blvd Agua Caliente 4558, TE-2 Tijuana, Mexico
         Ph: +1(858)427-8500

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