Our cloud based support providing you with the industries top talent and most flexible workforce
Empereon Constar provides a cloud-based global, virtual “site” that provides industry-leading support to your operation and your customers, without sacrificing any of the quality, culture, transparency, responsiveness, and skill that our clients have come to know us for.
We’ve built an extremely effective remote model and digital workplace. We’ve found the following six dimensions are critical to sustaining an adaptive digital workplace infrastructure.
The digital workforce will require training, upskilling, and adjust to new norms while leadership needs to manage crisis communication and labor standards. Leadership must also learn how to foster connectivity among employees to maintain moral and avoid attrition.
To remain productive team and partners need to have the proper hardware, internet connections, and data bandwidth that's required for their day jobs and be willing to learn new process changes.
Management must be able to reach and communicate with employees quickly. And employees will need the right tools necessary for effective collaboration. Leadership needs a baseline for what success looks like.
New methods to manage your security in remote environments will be critical. This includes networking, connectivity, clean office space requirements, and device strategy and compliance.
The policies and procedures it takes to continue business is different for everyone - compliance, incentives, engagement, and communication. We understand the unique processes required to drive business continuity.
Support teams must be able to handle the increase in inbound requests as new tools and processes are introduced. They'll need the experience, tools, and ability to troubleshoot remotely.
This collection agency does not provide any language access services. NYC DCWP translation and description of commonly used debt collection terms can be located on the department’s website: www.nyc.gov/dca