Latest News

Martha Hewitt Promoted to Vice President, Client Services

Phoenix, Arizona (June 15, 2018)Empereon-Constar, a leading provider of end-to-end customer engagement and customer management solutions, is pleased to announce the promotion of Martha Hewitt to Vice President, Client Services Management.  In her new role, Martha continues as a direct report to Travis Bowley, Chief Executive Officer with specific responsibility for ensuring client service satisfaction in a hyper growth business platform.

Operating an in-house contact center can involve significant investment and daunting ongoing fixed and variable operating costs. Additionally, operating a contact center can place intense demands on support organizations, such as, human resources, investment in complex technology, and can distract from focusing on what is core to your business. Therefore, an increasing number of companies are realizing that keeping these operations in-house is not always the best decision.

U.S. data breach incidents increased by 44.7%1 in 2017 with an average cost of $7.91 million2. With the number of data breaches on the rise, companies are seeking outsourcing providers who understand cyber threats and how to protect against them.

Phoenix, Arizona (January 4, 2018) - Empereon-Constar employees recently held a holiday food drive to help feed local families. This event was a joint effort between Empereon-Constar’s three Phoenix locations to support St. Mary’s Food Bank Alliance with a collection drive before the holidays.

Empereon-Constar employees collected a total of 2,692 pounds of food, which equates to 2,243 meals that St. Mary’s Food Bank Alliance


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