Latest News

PHOENIX, Arizona (August 16, 2017)Empereon-Constar, a leading provider of end-to-end customer engagement and customer management solutions, and HQC LLC, the exclusive provider of a robust multi-communication channel monitoring platform, today announced their new joint venture – HQC International.  

The joint venture establishes a strategic collaboration between Empereon-Constar and HQC LLC and leverages the expertise and global resources of both companies. Empereon-Constar is majority owner of the new company, which launches operations this month. 


New enterprise wide brand identity supports the company’s exponential growth and long-term business strategy

Phoenix, Arizona (April 18, 2017)Empereon-Constar, a leading provider of end-to-end customer engagement and customer management solutions, today introduced the new trademarked enterprise brand, unveiling an updated logo and launching a redesigned website as part of the comprehensive rebranding strategy.


Empereon-Constar Opening New Call Center In Greater Waco, Bringing 900 Jobs

Phoenix, Arizona (May 11, 2017)Empereon-Constar, a leading provider of end-to-end customer engagement and customer management solutions, announced plans today to open a new inbound call center in Lacy Lakeview, Texas. The move brings 900 full-time customer care, customer service and tech support jobs to the Greater Waco area with an expected annual payroll impact of approximately $20 million.


LITTLE ROCK, Ark., Dec. 19, 2016 (GLOBE NEWSWIRE) -- Windstream (NASDAQ:WIN), a leading provider of advanced network communications, today announced that leading contact center solutions provider Empereon Marketing

has selected Windstream to provide highly reliable, scalable and cost effective Contact Center as a Service (CCaaS) and MPLS transport solutions.


Empereon-Constar Converts Enterprise To LiveVox Systems

LiveVox will provide Empereon-Constar with a competitive advantage through faster, more strategic dialing strategies combined with plug-and-play cloud risk mitigation solutions.

Phoenix, Arizona (April 25, 2017)Empereon-Constar, a leading provider of end-to-end customer engagement and customer management solutions, and LiveVox, a leading provider of cloud contact center solutions for business process outsourcers, today announced Empereon-Constar’s decision to implement scalable LiveVox systems,which will provide the Company with a competitive advantage through faster, more strategic dialing strategies combined with plug-and-play cloud risk mitigation solutions.


Phoenix, Arizona (December 1, 2016)Empereon-Constar, a leading provider of end-to-end customer engagement and customer management solutions, today announced that Eden Long has been named Vice President, Client Relationship Management, Constar.  She will report to Yvonne Torrijos, Chief Marketing Officer, and is tasked with representing the Empereon-Constar brand in key partnership building.


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