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Empereon-Constar Opening New Call Center In Greater Waco, Bringing 900 Jobs

Empereon-Constar Opening New Call Center In Greater Waco, Bringing 900 Jobs

Phoenix, Arizona (May 11, 2017)Empereon-Constar, a leading provider of end-to-end customer engagement and customer management solutions, announced plans today to open a new inbound call center in Lacy Lakeview, Texas. The move brings 900 full-time customer care, customer service and tech support jobs to the Greater Waco area with an expected annual payroll impact of approximately $20 million.

“As Empereon-Constar continues to invest in the US labor force, the new Waco center of excellence will play an important part of our 2017 domestic growth strategy,” said Travis Bowley, CEO. “We are excited to announce the opening of another new flagship mega-center in Waco with over 900 seats to support our clients’ domestic growth needs in 2017.”

Located at 1205 N. Loop 340 in Lacy Lakeview (formerly the General Dynamics building), the 68,312-square-foot call center is projected to open in July. Available positions include customer service and tech support representatives, operations management, quality assurance, IT, and other staff. All positions offer competitive pay, paid training, and benefits.

“Waco was selected after beating out 15 other cities across the U.S. due to its impressive labor force, a beautiful plug and play facility, and a welcoming city leadership team,” said Toby Parrish, Senior Vice President, Inbound Operations. “As Empereon continues to invest in the US labor force, Waco will play an important part of our 2017 domestic growth strategy.”

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