We Deliver Solutions

World-Class Services and Unique Global Strategies

End-to-end Customer Interaction.

Empereon-Constar provides end to end customer interaction solutions across the whole spectrum of credit, risk, customer care, consumer service and accounts receivable management for global industry partners. Based on years of experience, we provide our partners with valuable insights, proven strategies, quality service while ensuring brand protection and recognition.

We deliver a seamless customer experience aimed at increasing your customer’s satisfaction with efficient processing ensuring your brand with positive recognition while reducing your operational costs.

Empereon-Constar works in partnership with our clients to develop innovative and unique solutions designed to achieve client business goals, ensure brand recognition, optimize customer satisfaction, and enhance the customer experience.

Results are achieved through a combination of management expertise, extensive experience in developing highly skilled teams, and advanced technologies, which allows Empereon-Constar to deliver measurable value to its clients.

  • Auto Finance
  • Banking
  • Consumer Finance
  • Credit Management
  • Cable
  • Entertainment Media
  • Energy
  • E-Commerce
 
  • Global Payment Processing
  • Government
  • Internet
  • Retail
  • Satellite Broadband
  • Student Loan
  • Telecommunications
  • Utility

Our world-class services and unique global strategy allows us to meet the needs of our client partners across multichannel (email, chat, phone) communication platforms, provide exceptional customer experiences, and consistently deliver significant performance results, while maintaining the highest level of data security and compliance.

1st PARTY COLLECTIONS

1st PARTY  CARE & COLLECTION

Customer Care

Customer Care

AML/OFAC

AML/OFAC & SANCTIONS PROGRAM

END OF TERM LEASE

End of Term Lease

BACK OFFICE ADMIN SERVICES

Back Office Admin Services

Redemption & Reinstatement

Redemption & Reinstatement

CHARGE-OFF RECOVERY

Charge of recovery

STUDENT LOAN

End of Term Lease

Acquisition & Sales

Acquisition & Sales

Data/Order Entry Services

Data/Order Entry Services

Chat/SMS

Chat/SMS

Tech Support

Tech Support

Customer Care

Customer Care

Transportation & Logistics

Transportation and Logistics

Customer Winback

Customer Winback
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