Chat/SMS, Customer Care. Tech Support.

Customer service is a top priority for any business.

We Can Help

We can help bridge the gap. With a live chat option, customers can get their problems solved and questions answered immediately. A quick response is important to customers and prospects when they have questions about your products or need support. Although phone and email remain the top methods of customer communication, live chat provides the highest levels of customer satisfaction compared to other channels.

Providing access to live chat solutions gives customers a convenient option for connecting with your company and is an essential tool for any company that thrives on providing excellent customer service.

Chat/SMS - Customer Care. Tech Support.

First Contact Resolutions

We skillfully manage and execute sophisticated sales strategies designed to emphasize customer engagement and achieve top results. Our unique solutions and collaborative approach help our clients meet or exceed their revenue targets.

World-Class Customer Support

World-Class Customer Support

Our clients are valued partners with an average of over seven years’ tenure. Many client partnerships represent multiple projects and/or placement tiers across the consumer lifecycle. As a trusted partner, we respond quickly and effectively to changing customer requirements.

Brand ambassador

Brand Ambassadors

With over 20 years of industry-leading sales experience, our tailored solutions and highly differentiated customer experience strategies enhance customer engagement, boost customer satisfaction, and increase revenue.

Achieve Business Goals

Empereon-Constar is a leading business process outsourcing company providing end-to-end customer engagement and customer management solutions for New Sales Account Generation, Customer Care, Risk and Fraud Operations, Collections Operations, QA Agent Call Monitoring, Back Office Administration Support, and Tech Support across the entire customer account lifecycle.

Our customized solutions, real-time analytics, and global footprint help our clients achieve their business goals.

Services We Offer

We develop an in-depth understanding of your product or service and design a customized solution aligned with your values. Our comprehensive solutions offer superior customer support, lower costs, and help improve customer satisfaction.

  • Customer Support
  • Sales
  • Fulfillment
  • Help Desk
  • Tier 1 and Tier 2 Technical Support
  • Multi-Channel Support
  • Detailed reporting