Tech Support

Tech SupportKnowledgeable support. Professional guidance.

Outstanding technical support delivers first contact resolutions to help differentiate your product or service.

We Can Help

A reliable and responsive tech support solution is one of the greatest advantages for a business. World-class support provides your company with higher levels of service, quicker response times, and effective problem resolution. Our expertly-trained tech support specialists have the expertise to troubleshoot and solve your customers’ problems quickly and effectively with the knowledge and ability to consistently deliver first contact resolutions. 

Cost Effective

First Contact Resolutions

Outstanding technical support delivers first contact resolutions to help differentiate your product or service.

 

Comprehensive Solutions

Comprehensive Solutions

We develop an in-depth understanding of your product or service and design a customized solution aligned with your values. Our comprehensive solutions offer superior technical support, lower costs, and help improve customer satisfaction. 

Responsive Service

Responsive Service

Our qualified tech support specialists provide responsive service to your customers in a friendly and professional manner. They have the knowledge and ability to troubleshoot and solve your customers’ problems quickly and effectively.

Achieve Business Goals

Empereon-Constar is a leading business process outsourcing company providing end-to-end customer engagement and customer management solutions for New Sales Account Generation, Customer Care, Risk and Fraud Operations, Collections Operations, QA Agent Call Monitoring, Back Office Administration Support, and Tech Support across the entire customer account lifecycle.

Our customized solutions, real-time analytics, and global footprint help our clients achieve their business goals.

Services

  • Dedicated, premise-based tech support team
  • Bilingual Technical Support
  • Tier 1 and Tier 2 Support
  • Multi-Channel Support
  • Detailed reporting