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Solutions

We Deliver Solutions

World-Class Services and Unique Global Strategies.

End-to-end Customer Interaction.

Empereon-Constar provides end to end customer interaction solutions across the whole spectrum of credit, risk, customer care, consumer service and accounts receivable management for global industry partners. Based on years of experience, we provide our partners with valuable insights, proven strategies, quality service while ensuring brand protection and recognition.

We deliver a seamless customer experience aimed at increasing your customer’s satisfaction with efficient processing ensuring your brand with positive recognition while reducing your operational costs.

World Class Services

Our world-class services and unique global strategy allows us to meet the needs of our client partners across multichannel (email, chat, phone) communication platforms, provide exceptional customer experiences, and consistently deliver significant performance results, while maintaining the highest level of data security and compliance.

Empereon-Constar’s full range of consumer contact and commercial services includes:

Inbound
Customer Care

Accounts Receivable Management

1st Party
Collections

Account
Reactivation
Retention

AML/OFAC
Sanctions Screening

Technical
Support

Business Process
Outsourcing

Loan Processing
Loan Servicing

Lead
Generation

OUTBD/INBD
Sales

e-Oscar Dispute Management

Up-Sells
Cross-Sells

Industries We Serve

Empereon-Constar works in partnership with our clients to develop innovative and unique solutions designed to achieve client business goals, ensure brand recognition, optimize customer satisfaction, and enhance the customer experience.

Results are achieved through a combination of management expertise, extensive experience in developing highly skilled teams, and advanced technologies, which allows Empereon-Constar to deliver measurable value to its clients.

Banking

Consumer
Finance

Auto
Finance

Retail

Internet

Utillity

Satellite
Broadband

Student
Loan

E-Commerce

Telecomunications

Global
Payment Processing

Government

Empereon-Constar is relocating its corporate headquarters to the Corporate Center building
in Phoenix: The 54,000 square foot space will house the Empereon-Constar Senior Leadership team and a new Constar Operations Center with 600 seats.

Our history of success is based on our ability as a team to build a strong foundation for delivering quality performance results that create long term successful and profitable client partnerships.

Passion drives our energy and determination to do what it takes to fulfill your business' purpose and create value for our clients.

Whatever your challenge
We have the solution.

+1(602)889-3655

Building strong client partnerships by consistently delivering outstanding service

Strategic Locations

We deliver Global Support for the “Clients Changing Business Needs” through 10 strategically located bases.

Empereon Constar Centers ExcellenceGlobal Headquarters:
10400 N.25th Ave., Ste.100 Phoenix, AZ 85201 | Ph: +1(602)889-3655

Empereon Constar Centers ExcellenceConstar Operations Center:
10400 N.25th Ave., Ste.100 Phoenix, AZ 85201 | Ph: +1(602)889-3655

Empereon Constar Centers ExcellenceEmpereon Data Operations Center:
2953 S.Peoria St., Ste. 200, Aurora, CO 80014 | Ph: +1(303)337-6077

Empereon Constar Centers ExcellenceEmpereon International / Constar International
Otay Office Park, Blvd Agua Caliente 4558, TE-2 Tijuana, Mexico
         Ph: +1(858)427-8500

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