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Back Office Admin Services

Gain Efficiencies, Reduce Costs Improve Customer Satisfaction.

Industry specialized services featuring “1-touch resolution” are provided in a customer centric, call blended environment on behalf of our clients in their brand, image, company values and culture.

Seamless Integration

Empereon-Constar’s extensive experience serving clients with their operations ensures seamless integration. Our back office and business support services help clients optimize resources, reduce operating costs, ensure customer satisfaction, and meet regulatory compliance requirements.

Flexible, cost-effective solutions are delivered by our highly-qualified agents who provide in-depth FCRA knowledge and deep experience in their field of expertise.

Optimize Resources

Optimize Resources

Back office and business support services are vital to day-to-day company operations. Outsourcing enables companies to focus on core business processes; optimizing resources.

Seamless Integration

Seamless Integration

Working with a knowledgeable and reliable partner provides the most efficient and cost-effective way to manage routine tasks.

Deepen Customer Relationships

Deepen Customer Relationships

Our professional agents are your “Brand Ambassadors” - they connect your customers to your brand and deepen customer relationships.

Specialized Services

  • Consumer Credit Counseling Services Negotiation
  • Debt Consolidation Negotiation
  • Debt Validation
  • e-Oscar Credit Bureau Dispute Processing (ACDV / AUD)
  • Bankruptcy Verification
  • Order Fulfillment/Payment Processing
  • Quality Assurance
  • Inside Sales Support
  • Transaction Processing

About Empereon-Constar

Empereon-Constar is a leading business process outsourcing company providing end-to-end customer engagement and customer management solutions for New Sales Account Generation, Customer Care, Risk and Fraud Operations, Collections Operations, QA Agent Call Monitoring, Back Office Administration Support, and Tech Support across the entire customer account lifecycle.

Our customized solutions, real-time analytics, and global footprint help our clients achieve their business goals.

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