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Charge Off Recovery

World-Class Services,
Leading Technology Unique Recovery Strategies.

Achieve Business Goals

Empereon-Constar works in partnership with our clients to develop innovative and unique solutions designed to achieve client business goals, ensure brand loyalty and retention, optimize customer satisfaction, and enhance the customer experience. Results are achieved through a combination of management expertise, extensive experience in developing highly skilled teams, and advanced technologies, which allows Empereon-Constar to deliver measurable value to its clients. Our customer centric approach is designed to protect each of our clients’ brands, solidify customer loyalty and provide solutions for bad debt recovery.

World-Class Services

World-Class Services

Our world-class services allow us to meet the needs of our client partners across multichannel communication platforms, provide exceptional customer experiences and deliver significant performance results, while maintaining the highest level of consumer data security and compliance.

In-Depth Product Knowledge

In-Depth Product Knowledge

Based on years of experience combined with in-depth product knowledge, we deliver leading performance, innovative solutions, and quality service for every client, every customer.

Collaborative Partnership

Collaborative Partnership

We establish collaborative relationships with our clients to develop forward-thinking solutions designed to achieve client business goals, ensure brand loyalty and retention, optimize customer satisfaction, and enhance the customer experience.

High-Level Performance

  • 4,100 performance driven team members deliver exceptional quality service and increased recoveries.
  • Dedicated QA Team; 100% Call Recording.
  • Triple AAA Security - Authentication / Authorization / Accountability.
  • Strong Compliance Platform; Risk Management Expertise.
  • Long term, premium client partnerships spanning fortune 10, 100, 500 average client tenure of 8 years.

About Empereon-Constar

Empereon-Constar is a leading business process outsourcing company providing end-to-end customer engagement and customer management solutions for New Sales Account Generation, Customer Care, Risk and Fraud Operations, Collections Operations, QA Agent Call Monitoring, Back Office Administration Support, and Tech Support across the entire customer account lifecycle.

Our customized solutions, real-time analytics, and global footprint help our clients achieve their business goals.

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