• +602 889 3655
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Customer Care

Outstanding Customer Experiences

We offer a comprehensive suite of customer management services for billing, customer care, credit regeneration and pre-charge off collections.

How Can We Help

With our extensive experience across multiple product and service lines, our strategic customer care programs seamlessly represent your unique brand and ensure an exceptional customer interaction on your behalf.

Our highly qualified agents are your “Brand Ambassadors” - their professional expertise and kid-glove approach ensures protection of your brand image fostering long-term customer loyalty.

Optimize Customer Journey

Optimize Customer Journey

Optimize the entire customer journey - knowledgeable and enthusiastic customer care interactions favorably impact the perception a customer has of your brand and strengthens customer relationships.

Expert Brand Ambassadors

Expert Brand Ambassadors

Highly skilled agents act as an extension of your brand and create a positive customer experience.

Loyal, Repeat Customers

Loyal, Repeat Customers

When your customers have a positive experience with your brand, they are more likely to become loyal, repeat customers.

Achieve Business Goals

Empereon-Constar is a leading business process outsourcing company providing end-to-end customer engagement and customer management solutions for New Sales Account Generation, Customer Care, Risk and Fraud Operations, Collections Operations, QA Agent Call Monitoring, Back Office Administration Support, and Tech Support across the entire customer account lifecycle.

Our customized solutions, real-time analytics, and global footprint help our clients achieve their business goals.

Solutions

  • Welcome / Account Management
  • Account Update
  • Complete Inbound & Outbound
  • Services
  • Customer Relationship
  • Management
  • Technical Support & Help Desk
  • Customer Retention / Saves
  • Cross-Selling / Up-Selling

 

Empereon-Constar is relocating its corporate headquarters to the Corporate Center building
in Phoenix: The 54,000 square foot space will house the Empereon-Constar Senior Leadership team and a new Constar Operations Center with 600 seats.

Empereon-Constar is relocating its corporate headquarters to the Corporate Center building
in Phoenix: The 54,000 square foot space will house the Empereon-Constar Senior Leadership team and a new Constar Operations Center with 600 seats.

Empereon-Constar is relocating its corporate headquarters to the Corporate Center building
in Phoenix: The 54,000 square foot space will house the Empereon-Constar Senior Leadership team and a new Constar Operations Center with 600 seats.

Whatever your challenge
We have the solution.

+1(602)889-3655

Building strong client partnerships by consistently delivering outstanding service

Strategic Locations

We deliver Global Support for the “Clients Changing Business Needs” through 10 strategically located bases.

Empereon Constar Centers ExcellenceGlobal Headquarters:
10400 N.25th Ave., Ste.100 Phoenix, AZ 85021 | Ph: +1(602)889-3655

Empereon Constar Centers ExcellenceConstar Operations Center:
10400 N.25th Ave., Ste.100 Phoenix, AZ 85021 | Ph: +1(602)889-3655

Empereon Constar Centers ExcellenceEmpereon Data Operations Center:
3131 S Vaughn Way, Suite 225, Aurora CO 80014 | Ph: +1(303)337-6077

Empereon Constar Centers ExcellenceEmpereon International / Constar International
Otay Office Park, Blvd Agua Caliente 4558, TE-2 Tijuana, Mexico
         Ph: +1(858)427-8500

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