Banking & Financial Services

Your front and back office in a box

Partnering with you to transform your business

For years, we have helped clients reduce risk, drive growth, and improve their brands. Using industry-best tools without compromising quality, we have bridged the gap between financial service companies and their capabilities, increasing expectations of customers.

We offer a end to end solutions in a highly secure environment. We deliver customer centric, customer facing solutions and strategic automation, standardization, and process transformation to some of the leading financial institutions and financial service companies, dramatically improving productivity.

Your Seasoned Partner

  • Best tools and best practices in delivering complex financial operations across multiple geographies.
  • Expertise in financial services, regulatory environment, core financial services and support systems, specialized underwriting skills.
  • Decades of experience in account management, remittances for retail and corporate customers.

Empereon Constar Solutions

Payment Services

A proven record in delivering cost efficiency for payment services through automation solutions, all observed in a best-in-class, five-dimensional solution framework.

Reconciliation

Managing complex breakdowns and investigations can be a walk in the park with our expertise and help from our subject-matter experts.

Collections

Leave it to our team of experts to help you manage the end of credit risk life cycle. We provide both 1st and 3rd party collections.

Account Servicing and Maintenance

Servicing your customers’ needs and completing end-to-end fulfillment, giving you time to focus on your new product initiatives.

Account Onboarding

Managing comprehensive and efficient customer onboarding process as a vital part of a financial service’s compliance regulations.

Disputes

Our robust settlement and dispute process methodologies have been recognized and proven, having helped our clients close disputes across payment life cycles.

Fraud Detection and Risk Management

Safeguarding accounts by monitoring and contacting customers to ensure their cards or account balances are protected from potential threats and fraudsters.

Financial Crime Operations

Helping financial service companies build a front line for crime prevention.

Digital Helpdesk

Our omnichannel support services can boost your customer service through our dedicated agents who are always ready to bring out that wow factor.

Lean on our vast industry experience and let's improve your bottom line.