A joining of two companies to service the full customer cycle
Empereon Constar is a leading business process outsourcing company providing end-to-end customer engagement and customer management solutions through two distinct, but affiliated, privately held entities.
A Culture of Innovation, Excellence and Integrity
Innovation
A leader in outside-the-box thinking and delivering solutions that really move the needle for our clients. There is no problem too big for Empereon Constar.
Excellence
Leading by example our CEO Travis Bowley has fostered a company character defined by this core value which guides our day-to-day activities and creates apparent value for our clients and their customers.
Integrity
At Empereon Constar, our character is a key component of our success and a distinct competitive advantage that provides direct measurable benefit to our clients.
Results Oriented Leadership
Our high-performance leadership team shows up every day to deliver exceptional results. We understand at the end of the day, hitting your KPIs are what matters the most.
A Full Contact Center in a Box
Empereon Constar is a leading business process outsourcing company providing end-to-end front and back office solutions. We currently outperform incumbents and even in-house teams on 90% of our engagements.
Our “whatever it takes” culture, customized solutions, real-time analytics, and global footprint help our clients achieve their business goals faster than they could on their own. Empereon Constar is differentiated from our competition as a leader in speed of delivery, operational excellence and responsiveness in our client relationship management.
Customer relationships are at the heart of our business. Empereon Constar zealously protects your image and builds brand loyalty for your customers at each step of the customer lifecycle.
Honesty and integrity are at the foundation of our operation, from the highest levels of management down to the agent level. And through access to our proprietary SIMON tool, you’ll have complete visibility into ever project through real-time data and reporting.
Our team thrives on delivering the best service you’ve ever experienced. Give us a target and tell us what you need, and we get it done quickly and with quality.
Our Mission
Our mission is be the “go-to“ end-to-end provider for our clients across the whole spectrum of customer service and back office support, for varied and multiple industries, always delivering the highest quality service, how and when our clients need it.
Over 4,000 professional, performance driven team employees.
10 Strategic Onshore,
near and
Offshore locations.
Over 5 millons customer connections a year.
Could we be a good fit?
