Build a resilient healthcare system with a focus on care.
Deliver experiences your customers, members, and providers expect, with the human touch they need. With deep domain expertise in all nuances of healthcare and pharmaceutical services, Concentrix merges efficient, seamless, and scalable processes with an empathetic and knowledgeable workforce. We provide end-to-end services supported by strong horizontal technology and operational competencies.
With HITRUST CSF certification, we help ensure compliance with applicable laws and regulations, including strict standards for PCI and HIPAA compliance.
Our healthcare expertise:
With only 90 days launch a new contact center and staff to full capacity, we not only filled the seats but were outperforming the incumbent in 60 days.
With the merger of these two companies, we bring the same standard of operational excellence to the full customer life cycle.